symbiota.co.nz

Symbiota sells fermentation crocks, kits, starter cultures and utensils for making fermented foods and drinks at home, alongside finished items such as kombucha, kefir, kimchi, sourdough cultures, tempeh, hot sauces and organic flour. The business is based in Papamoa, Bay of Plenty, New Zealand.

The store is built on Shopify and ships worldwide from New Zealand. Only dried cultures are sent internationally, while domestic live cultures are mostly dispatched on Mondays and Tuesdays. Payment is accepted by credit card, with prices listed in NZD.

Returns are accepted within 14 days of purchase for unused items in original packaging with sealed ingredients. Live culture returns are not accepted, and sale items are non-refundable. Defective or damaged items can be exchanged by sending them to Symbiota Limited at 4/5 Reynolds Place, Papamoa, 3118, New Zealand.