rubyshouseofcrystals.com

Ruby's House of Crystals operates from a physical store at 119 Columbia St in Brooklyn, NY, with a website built on Shopify. The shop sells crystals, stones, palo santo, essential oils and small gift items such as keychains and baskets. The homepage currently states that online ordering is disabled while the business transitions.

The shop accepts credit card payments. For refunds, items must be unused and in the same condition received; damage during shipment must be reported by email within 24 hours of receipt. Return shipping costs are paid by the customer, and refunds are credited back to the original payment method. Returned items are mailed to the Brooklyn address.

When ordering resumes, shipments are processed within 5 business days. Route+ shipping insurance is offered at checkout to cover loss or damage in transit, with claims handled directly by Route+.